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Vicinia Digital LLC Online Privacy & Cookies Policy

As your trusted partner, we prioritize the privacy of our clients and visitors, reflecting our commitment in our Privacy & Cookies Policy. This policy elucidates our procedures and principles for collecting, utilizing, and securing your personal data when you interact with our services and browse our website. We strive to adhere to the highest standards of data privacy, both locally and globally. 

1. Personal Data Collection
We collect different types of personal data from you, which can be grouped into:

Identity Data: Includes first name, last name, username, or similar identifier.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Technical Data: Includes IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties, and your communication preferences.

2. Methods of Data Collection
We collect your data through direct interactions and automated technologies:

Direct Interactions: You may provide us with your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you create an account on our site; subscribe to our services or publications; or provide us feedback.
Automated Technologies: We may automatically collect Technical Data about your equipment, browsing actions, and patterns as you interact with our website. We collect this personal data by using cookies, server logs, and similar technologies.

3. Cookie Usage
A cookie is a small data file stored on your computer’s hard drive. If you agree, we will use cookies to improve your experience on our website. Cookies enable us to:

Recognize and count the number of website visitors.
Understand how visitors navigate the website.
Remember users’ preferences to personalize content.
You can set your browser to refuse all or some cookies, but this may affect certain functionalities of our website.

4. Use of Your Personal Data
We use your personal data when lawfully permitted, primarily in the following circumstances:

Performance of Contract: Where we need to fulfill a contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
Legal Compliance: Where we need to comply with legal or regulatory obligations.
Your data helps us personalize your experience, improve our website and customer service, process transactions, and send periodic emails related to your order or other products and services.

5. Disclosure of Your Personal Data
We may share your personal data with internal and external third parties in accordance with this policy. We require all third parties to respect the security of your personal data and treat it according to the law.

6. Ensuring Your Data Security
At Vicinia Digital LLC, we deeply value your trust in providing us with your personal data, and we strive to use commercially acceptable means of protecting it. We implement a variety of security measures designed to safeguard your personal information. These measures take into account the sensitivity of the information we collect, process, and store, and the current state of technology.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its security. In the event that we become aware of a data breach that impacts your personal data, we will inform you and take appropriate action in accordance with applicable laws and regulations.

7. Compliance with International Data Protection Policies
While Vicinia Digital LLC operates primarily out of the USA, we are dedicated to maintaining high standards of data privacy and security. We aim to respect and protect your data, regardless of where you are browsing from. If you have any concerns about your data privacy, please feel free to reach out to us at legal@viciniadigital.com.

8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Changes to this Privacy & Cookies Policy
This policy may be periodically updated without notice, reflecting changes in our data processing practices or relevant regulations. Your continued use of our website constitutes consent to any Privacy & Cookies Policy in effect at the time. For significant changes, we will provide a more prominent notice or seek your consent as required by law.

11. Complaints
You have the right to lodge a complaint at any time to a supervisory authority competent for your country or region. For the US, this is the Federal Trade Commission. If you are based in the EEA, you may lodge a complaint in your home country or the location where the alleged infringement occurred.

12. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for their privacy policies or practices. We recommend you review the privacy policy of each website you visit.

13. Glossary
Legitimate Interest: The interest of our business is in conducting and managing our operations to provide you with the best service and experience. We do not use your personal data for activities where your rights and interests override our interests.
Performance of Contract: Processing your data when it is necessary for the performance of a contract to which you are a party, or to take steps before entering into a contract.
Legal Compliance: Processing your personal data when it is necessary for compliance with a legal obligation to which we are subject.
Third Parties: External third parties that provide IT and system administration services, professional advice, or other services to us.
Please note that this policy was last updated on 5/23/2023.

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